Something unusual happened with your hardware unit? Confirm the problem and get in touch with us.
- There is a loose piece rattling in my Receiver.
- My Phase doesn't seem to turn on when I plug the USB cable to a power source.
- My Remote's casing is damaged.
- My Remote's LED doesn’t light up.
- The charging pins of my Remote seem to be damaged.
- The charging pins of my Receiver seem to be crooked or blocked.
- The RCA or USB connectors on my Receiver broke down.