Troubleshooting

• Quick checkup: make sure your Phase is properly working
• Full checkup: pinpoint the issue
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• My Remote's LED red blinks, doesn't charge, and turns off when I take it out of the Receiver.
• My Remote has a bulge under the LED.
• My Remotes don't seem to have the same battery life.

• There is a loose piece rattling in my Receiver.
• My Wifi network becomes unreliable when using Phase
• I have accuracy and playback issues (drift, jumps, skips), what can I do?
• My Remote doesn't turn on when placed into the Receiver's dock.
• The DVS scope doesn't display a perfect circle.
• My Phase doesn't turn on when powered.

• I think I have a problem with the Phase and Serato DJ Pro USB integration
• I use Serato DJ Pro in DVS mode (REL) and I need help setting it up with Phase.
• I use Traktor and I need help setting it up with Phase.
• I use Rekordbox and I need help setting it up with Phase.
• Serato unexpectedly switches to Internal mode.

• Power and LED check
• Remote power and charge
• Remote linking
• Remote internal calibration
• Remote pause mode
• Remote Battery

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