The Remote status is stuck on "Calibrating"
You may notice that Phase Manager displays Remotes statuses that prevent you from normally using your Phase unit. Here are the signs you should watch out for.
- When the Remote is in the Receiver, it can look like this (instead of "Charging" or "Charged"). Notice the question mark on the battery:
- When the Remote is out, the status is stuck on "Calibrating" and never switches to "Linked", like this:
If you get this behavior, make sure to link the Remotes first.
If the issue persists, it may indicate that your Remote has a faulty battery. We recommend to follow the directions of this article to confirm your Remote is defective, and then get in touch with us.