I think I have a problem with the Phase and Serato DJ Pro USB integration
I need assistance to set up my DJ equipment for the Phase and Serato DJ Pro USB integration.
If you have difficulties setting up Phase, please refer to the setup guide, and don’t hesitate to get in touch with us through the form below.
I am not able to update my Phase to the latest firmware version.
The WIR deck mode is not available in Serato DJ Pro, what should I do?
If the WIR deck mode is not showing up, double check that you meet the requirements: your Phase is up to date with the latest firmware, your DVS interface is connected, and you are using Serato DJ Pro 2.5 or higher.
I have updated my Phase but I cannot control the tracks in Serato DJ Pro.
Double check that you meet the requirements, and try linking the Remotes to your Receiver again: place them in the docks, and long-press (3 seconds) the setup buttons.