The charging pins of my Remote seem to be damaged.
Symptom and description
On very rare occasions, the charging pins of the Remote may fall out of the casing. The Remote will no longer charge when placed into the Receiver, thus becoming unusable.
If you are facing the problem, get in touch with us by filling up the contact form: we’re going to bring your Remote back and cover the shipping expenses. Your Remote will be fixed faster if you directly add a picture with the issue visible, and provide your contact details. We will then get your Remote back to fix it or exchange it for a new one if need be. We will cover the shipping fees.